This position is for someone who is action-oriented and who values building and maintaining relationships with our clients through problem solving and client centric service and support. You also love to learn new things on the fly!
The InnoSoft Client Success Team ensures every touch point with a client or potential client is a positive one as it is our mission to delight our customers at every opportunity. The Client Success Specialist role is where all our employees develop and learn the ins and outs of our software and our business. As you grow professionally, you are likely to be presented with opportunities in other areas of the company, including those in Client Engagement, Project Management, Sales or other more advanced technical areas. We want you to do what you love and feel empowered to create your own path. This may involve moving around and experiencing the different roles in the company.
You probably possess some of the following skills/ experience/ interest:
• A bachelor’s degree/ diploma
• You know how to talk! Strong communication skills.
• You love technology! Tell us about it.
• You are passionate about helping others and playing a role in your community.
• You are good at problem solving.
• Solid team player, but able to work on own initiative.
• You show up ready to own it every day!
• Willingness to travel.
Bonus if you have experience in these areas:
· CSS/ HTML
· My SQL
· Single Sign On
What else do you want to know?
• Flexible work environment.
• We’re a small company but now part of Constellation Software’s big family!
• Competitive salary.
• Benefit package included.
• Opportunities for growth.
Please apply through our careers page via this link (you will need to go through the brief process of setting up an account). Don’t forget to include a cover letter (or something like a cover letter!) outlining why you want to work for us and how you think you can contribute to our team! We love reading these, so creativity is encouraged.
About InnoSoft Canada Inc.
InnoSoft is a global software company that has developed Fusion - an application that makes it easy to manage recreation facilities and its members. Our platform integrates hardware and software and provides applications for desktop and mobile users. We help to manage recreation departments for some of the biggest and best universities in Canada and the United States, including Boston College, UCLA, Notre Dame, Florida, Western and Waterloo, to name a few. We are a tight knit team that likes to work hard and have some fun, whether it be playing pool and foosball in the office or attending our company retreats to places like Chicago, Niagara Falls and Blue Mountain. We also offer continuous growth opportunities. We want you to be in a role that you will love and that may involve moving around and experiencing the various roles within the company.